Privacy Policy
Cordestitch ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services.
1Information We Collect
We collect several types of information:
1.1 Information You Provide Directly
When you create an account, place an order, or register on our site: name, email address, phone number, billing & shipping address.
When you upload designs or personalization data (for customized T-shirts, etc.).
Payment information (e.g. card number, bank account) to process your payment.
When you contact customer support or participate in surveys/promotions.
1.2 Information Collected Automatically
Usage data such as your IP address, browser type, device type, operating system, pages you view, how long you spent on pages, referrers.
Cookies, tracking pixels, web beacons: essential cookies, analytics cookies, marketing cookies.
1.3 Information from Third Parties
Payment processors (e.g., banks, gateway services) provide confirmation/transaction info.
Shipping or courier partners may share tracking/status data.
2How We Use Your Information
We use the information for purposes including, but not limited to:
Processing your orders, fulfilling customizations, shipping, and related communication.
Verifying your identity, preventing fraud, protecting safety and security.
Improving our website, products, and services; providing personalized content.
Sending marketing communications (offers, newsletters) only if you have consented, and giving you ability to opt out.
Complying with legal obligations, audits, tax or regulatory requirements.
3Cookies & Similar Technologies
Essential Cookies: necessary for website functionality and security; cannot be disabled.
Analytics Cookies: help us understand what pages are popular, how users navigate, etc.; can manage via cookie settings.
Marketing / Advertising Cookies: used to deliver content or advertising relevant to your interests; also manageable.
You can control cookies via browser settings or our cookie consent tool.
4Sharing & Disclosure of Information
We may share your personal information with:
Service Providers acting on our behalf: payment gateways, shipping/courier companies, IT providers, customer support.
Professional advisors: lawyers, accountants, auditors.
Law enforcement or government authorities, if required by law.
Business transactions: if we undergo merger, acquisition, or asset sale, your data may be part of the transferred assets (with protection per agreements).
We do not sell your personal information to third parties.
5Your Rights
Depending on your jurisdiction (especially if you are in areas with data protection laws such as GDPR, etc.), you may have:
The right to access your personal data.
The right to rectify or update inaccurate or incomplete data.
The right to delete your data ("right to be forgotten"), in certain circumstances.
The right to object or restrict processing of your data (e.g. for marketing).
The right to data portability: receive your data in a structured, machine-readable format.
To exercise these rights, contact us at privacy@cordestitch.com
6Data Security
We take reasonable technical and organizational measures to secure your information:
Encryption of data in transit and at rest.
Access controls — only authorized personnel can access data.
Regular audits and security assessments.
However, no system is fully secure; we cannot guarantee absolute security of information transmitted over the Internet.
7Data Retention
We retain personal data as long as necessary for the purposes for which it was collected (order fulfilment, customer service, legal obligations).
After the purpose is fulfilled, we securely delete or anonymize personal data where possible.
8Children's Privacy
We do not knowingly collect data from children under [Insert age, e.g., 13 / 16 depending on local law].
If you believe we have inadvertently collected data from a minor, contact us to have it removed.
9International Transfers
Since we may share data with service providers located in other countries, your data may be transferred across borders.
We ensure that such transfers comply with applicable law and use adequate protections (e.g. standard contractual clauses, privacy-protective measures).
10Changes to This Privacy Policy
We may update this policy from time to time.
When material changes happen, we will update the "Last Updated" date and notify you (via email or via notice on site).
Continued use of our site after changes indicates acceptance of the new policy.
11Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact our Data Protection Officer at:
Address
Cordestitch Industries Pvt Ltd
397/4A, Venkatagiri Kote Circle, Hosahudya Road,
NH-44, Bangalore, 562110